Management
GHMI provides full-service property management, as well as a wide menu of culture and consulting services. We are driven and committed to formulate the best possible solutions for staff and management. Our culture style sets us apart from the standard solutions - we care about employee growth, bottom line improvement and asset management. Our hotel owners and lenders validate our worth as a hospitality management company.
Project Management
GHMI provides a proven track record of effective, cost-efficient systems for hotel and restaurant project management and the development of new properties or repositioned hotels ... from initial design through critical paths to move-in coordination. We offer professional expertise in planning and layout of a new build project, without the requirement for costly outside consultants. If you require additional consultation services, our expertise and existing partnerships with industry experts will serve to keep this expense at a minimum.
Whether a new build or the conversion of an existing property, GHMI provides forecasting for future performance and works "boots on the ground" with property owners and managers from project conception design through the daily operation of properties.
Hotel Operations & Management Support
GHMI provides mature quality hotel operations management services that hotel owners, lenders, and operators can count on based on decades of experience. Built on a culture of accountability and empowerment, our industry-leading operating procedures encompass all the vital functions performed at every property - housekeeping, sales, front desk, revenue management, food and beverage, maintenance project management, accounting and human resources.
Involved on a daily basis with each individual hotel property, our Regional Directors of Operations set the play book for success. They, our Revenue Management and Sales and Marketing teams work with property General Managers and liaise with the local owners, lenders, and the hotel brand to plot strategy, monitor performance, foster continuous improvement and ensure overall profitability and brand compliance.
Hotel Sales & Revenue Management
GHMI provides mature quality hotel operations management services that hotel owners, lenders, and operators may relieve based on experience. Built on a culture of accountability and empowerment, our industry-leading operating procedures encompass all the vital functions performed at every property - housekeeping, sales, front desk, revenue management, food and beverage, maintenance and project management, accounting and human resources.
Involved on a daily basis with each individual hotel property, GHMI's Chief Operating Officer and Vice Presidents of Operations set the play book for success. Our VPs work with property General Managers and liaise with the local owners, lenders, and the hotel brand to plot strategy, monitor performance, foster continuous improvement and ensure overall profitability and brand compliance.
Hotel Food & Bar Concept Management
GHMI food and beverage management helps you achieve a higher level of guest satisfaction and profitability from your food and beverage investments. Our goal with all food and beverage outlets is to provide an excellent product, outstanding service and profitable results. Whether in a focused-service or full-service facility, our expertise in hotel food and beverage management guides hotel and restaurant teams to exceed brand standards and provide a high-quality experience for our guests. The key to our success in all food and beverage outlets rests with our focus on:
Ecommerce & Social Media
The guidance of an experienced team allows properties to maximize the potential revenue streams and ensure sales goals are met. To reach today’s consumers, businesses must embrace the robust and integrated approach the competitive market demands – one that leverages advances in technology to provide more varied and quantifiable means to reach segmented audiences with assertive marketing messages. GHMI works to design, implement and monitor eMarketing and eCommerce campaigns that meet the specific needs of the hotel. GHMI leverages the opportunities available in digital marketing channels by proactively monitoring third-party review sites, reporting and reviewing results with property management and responding to feedback to build the brand and manage the hotel’s online reputation. The GHMI team assists in managing individual properties’ websites, working under brand standards, to expand the property’s online presence and optimization.
Strategic Asset Management
Consistent proactive professional hotel asset management plans determine the success of a hotel. GHMI has key staff members with the sole purpose of overseeing and insuring that the asset is being maintained properly and producing the desired financial results. By creating and leveraging 10-year capital plans, we help owners and operators ensure their assets remain successful and competitive for the long term. In a dual role, the asset management team not only insures physical and financial health for our partners' existing properties, but also researches and uncovers potential future development opportunities for our investors and owners.
Distressed Properties Consulting
Consulting and Coaching Distressed Properties
GHMI has a proven track record with lenders and hotel owners offering a comprehensive plan, expert guidance creating turn-around tactics, and providing a profitable day-to-day operation. Our guidance offers coaching operation managers and staff in daily cost reductions, line item cost controls per occupied room, analyzing vendor buying programs, energy conservation, facility maintenance training, labor scheduling, revenue management and website offerings, market positioning, brand or independent hotels competitive set changes.
THE "Flying Squad" Team
Each member is a specialist in their discipline of operations. This team can be on the ground in 24 hours and take over each department in your hotel. Failure is NOT an option!
GHMI provides a new road map for success for each client's requirements. This is why GHMI has repeat clients.
Human Resource Services
Gibson Hotel Management, Inc. property services personnel oversee all areas of FF&E, routine and long term maintenance, energy management and energy efficiency reviews. To maximize safety and minimize risk, Gibson Hotel Management, Inc. puts a comprehensive Risk Management program in place at every property we manage. The program includes annual audits by our Facility Director or third party engineering technician, insurance carriers, and corporate personnel at each hotel that we manage. In addition, local management develops a risk manual for their facility, performs regular self-audits, and participates in safety training programs. Maintenance, energy management and energy efficiency reviews.
Hotel Facility Management
Gibson Hotel Management, Inc. property services personnel oversee all areas of FF&E, routine and long term maintenance, energy management and energy efficiency reviews. To maximize safety and minimize risk, Gibson Hotel Management, Inc. puts a comprehensive Risk Management program in place at every property we manage. The program includes annual audits by our Facility Director or third party engineering technician, insurance carriers, and corporate personnel at each hotel that we manage. In addition, local management develops a risk manual for their facility, performs regular self-audits, and participates in safety training programs. Maintenance, energy management and energy efficiency reviews.
